FAQ

If you have any questions about my services, how sessions work, or what to expect, you’re in the right place. Below, you'll find answers to the most common inquiries about psychological support, scheduling, and practical details. If you don’t see your question here, feel free to reach out through the contact form —I’m happy to help!

Contact

Terms and conditions

Sessions

Sessions can be booked either as an in-person appointment or a remote meeting. It is up to your personal preference.

Payment

You can pay via TWINT or bank transfer.

Payment details will be sent to you after confirming an appointment.

Payment after the session (up to 3 days) can be done upon request only to Swiss residents.

Health Insurance

Please note that you will need to check with your insurance, if the cost of the session is covered. This depends on your insurance plan, insurance provider and other factors (e.g. medical referral). If so, you can request reimbursement from them after paying the invoice.

Cancellation policy

You can cancel any appointment you scheduled up to 72 h in advance free of charge. If you cancel between 72 and 48 h before, please expect to be invoiced for 50% of a regular session and a 100% of an introductory (first) appointment. Any cancellations less than 48 h before will be fully invoiced.

Psychology or psychotherapy?

I am a licensed, accredited psychologist in Switzerland, however I am not a psychotherapist. If you suffer from a mental disorder, psychotherapy might be a correct choice for you.